Get in Touch

Electronic Communication Channels

Open Betting Shop maintains dedicated communication channels for all inquiries and correspondence. Our primary electronic mail address is [email protected]. For immediate assistance, contact our customer service department via telephone at +35799264995. All communications are processed through our secure administrative protocols to ensure confidentiality and prompt response to stakeholder inquiries.

Operational Time Framework

Our establishment maintains comprehensive service availability Monday through Friday, 0800 hours to 2000 hours Eastern African Time (EAT). Weekend operations commence at 0900 hours and conclude at 1800 hours. Electronic betting services remain accessible 24 hours daily through our digital platform. Administrative processing of requests occurs during standard business hours exclusively.

Service Support Protocols

The Customer Service Department adheres to strict response protocols, ensuring resolution of standard inquiries within 4 business hours. Complex matters requiring elevated attention receive comprehensive evaluation within 24 hours of initial contact. Our support infrastructure maintains dedicated personnel for urgent matters, technical assistance, and account-related concerns.